Frequently Asked Questions
Everything you need to know about our French-made botanical skincare.
Where are Yon-Ka products manufactured?
All Yon-Ka products are formulated and manufactured in France, adhering to the highest European quality standards and utilizing botanical science.
Are your products suitable for sensitive skin?
Yes, many of our products are specifically designed for sensitive or reactive skin. We recommend checking the 'Skin Type' filter on our product pages for specific recommendations.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our customer service team to initiate a return.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your skincare essentials sooner.
Do you test your products on animals?
No, Yon-Ka is committed to ethical beauty. We do not conduct animal testing on any of our finished products or ingredients.
How can I check the status of my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can also log into your account on our website to view your order history.